★★★★★ 5
Love this thing. But, love the company even more!
Style: Corded
This is my 1st rotary tool ever. So excited because the things you can do are limitless.
I received my tool and only used it 3 times. I was so happy I bought this but then the power switch broke, oddly.
I said well, you get what you pay for right? Well, I called the phone number listed here on Amazon, and they answered. I briefly explained what happened, and just asked if I could send them the main unit for replacement. The customer service person asked for my details, order number, etc.
Then within a few minutes, he said, Sir, we're just going to send you a new one, if that's okay. I was like huh? I said, I know it's been 8 months and that really would be awesome because I love it!
He said we stand behind all of our products and it's the least we can do, and we apologize for any inconvenience.
I was like huh? Lol.
It really is hard to find service like this these days. To be so excited about a 20 dollar tool, that you've always wanted but just never got around to getting, spending 20 bucks and not only getting a fantastic tool, but getting the authentic service we all deserve, priceless!
Thank you so much Wen and Amazon! Hope this helps others that are interested in this really useful and fun tool.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on November 12, 2023